Our Mission
Our mission is to teach Brazilian Jiu-Jitsu with responsibility and passion in a friendly, fun, respectful, and healthy atmosphere. We aim to give our students the skills and tools they need to handle tough situations with confidence.
Moreover, we are committed to supporting athletes who aspire to compete at higher levels. With a proven track record of producing Australian National and Pan Pacific Champions, we provide expert guidance and comprehensive assistance, helping our students achieve excellence in their competitive journeys.
PRIVACY POLICY
Date of Last Revision: 29 May 2026
BJJ Lotus Club operates the website www.bjjlotusclub.com (the "Site") and related services including booking, membership management, and community chat (collectively, the "Services"). We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth)and the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, and safeguard your personal information.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide when you:
- Book a trial class or become a member
- Register for an account on our Site or mobile app
- Contact us via email, phone, or the Site contact form
- Sign up for our newsletter or promotional offers
- Submit a waiver, medical questionnaire, or other forms
- Use our booking system for tailored/private sessions
This information may include your name, email address, phone number, date of birth, emergency contact details, health/medical information relevant to safe participation, payment card information (processed securely via Stripe — we do not store full card numbers), and communications you send us.
Usage Data and Cookies
When you visit the Site, our servers automatically record information sent by your browser. This may include your IP address, browser type and version, device type, operating system, referring URLs, pages viewed, and the date/time of your visit. We use cookies and similar technologies to improve the Site, analyse trends, administer the platform, and gather demographic information.
2. How We Use Your Information
We use your personal information for the following purposes:
- To process and manage your membership and class bookings
- To communicate with you about your account, bookings, and sessions
- To send service-related notifications (e.g. booking confirmations, schedule changes)
- To process payments securely via our payment processor (Stripe)
- To improve and personalise your experience on the Site and Services
- To comply with legal obligations, including health and safety requirements
- With your consent, to send promotional communications about our programs, events, or offers
We will not sell your personal information to third parties.
3. Disclosure of Your Information
We may disclose your personal information to:
- Service providers who assist us in operating the Site and Services, including Supabase (cloud database), Stripe (payment processing), Brevo (email communications), and Cloudflare (CDN and security).
- Professional advisors such as lawyers, accountants, and insurers.
- Law enforcement or regulators where required by applicable law or to protect our legal rights.
- Third parties with your express consent or at your direction.
Some of our service providers may be located outside Australia (e.g., United States). We take reasonable steps to ensure any overseas recipient handles your information in a manner consistent with the Australian Privacy Principles.
4. Data Security
We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorised access, use, alteration, or disclosure. These include:
- Encryption of data in transit via TLS/HTTPS
- Secure payment processing through Stripe (PCI DSS compliant)
- Access controls and authentication for administrative systems
- Regular security updates and monitoring
No data transmission over the internet can be guaranteed 100% secure. We cannot guarantee the security of information you transmit to us, and you do so at your own risk.
5. Data Retention
We retain your personal information for as long as necessary to provide you with the Services and to comply with our legal obligations. When we no longer need your information, we will take reasonable steps to destroy or de-identify it.
6. Your Rights
Under Australian privacy law, you have the right to:
- Access — request a copy of the personal information we hold about you
- Correction — ask us to correct any information you believe is inaccurate
- Deletion — request that we delete your personal information (subject to legal obligations)
- Withdraw consent — opt out of marketing communications at any time
- Complain — lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC)
To exercise any of these rights, please contact us using the details in Section 9.
7. Cookies
Our Site uses cookies and similar tracking technologies. Cookies are small text files stored on your device by your web browser. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).
We use cookies for the following purposes:
- Essential cookies required for authentication and site functionality
- Analytics cookies to understand how visitors use the Site (Google Analytics)
- Preference cookies to remember your language and display settings
You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Site.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last Revision" date. Your continued use of the Site and Services after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:
- Email: oss@bjjlotusclub.com
- Phone: 0426 522 622
- In person: 2/7 Hinde Street, Ashmore QLD 4214, Australia
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC): www.oaic.gov.au